Integration workflow

AI Agents for Microsoft 365

Coordinate selected Microsoft 365 work across communication, scheduling, files, documents, and spreadsheets while respecting tenant and resource boundaries.

Microsoft 365 workflowsPermission-scoped accessHuman control

What agents can do with Microsoft 365

Use the system inside a bounded workflow

✓Triage selected Outlook mail and prepare reply drafts.
✓Coordinate approved calendar and Teams notifications.
✓Read or update governed OneDrive, Word, and Excel resources.

Objects and actions

Be explicit about what the connection can read or change

Outlook and Calendar

Read selected threads, create drafts, check availability, and prepare events.

Teams

Post approved notifications, collect internal decisions, and summarize selected conversations.

OneDrive, Word, and Excel

Find permitted files, extract context, prepare document edits, and update allowed tables or ranges.

Common business workflows

Realistic ways to use Microsoft 365

Executive meeting brief

Gather approved mail, event, Teams, and OneDrive context and create a reviewable briefing package.

Operations report

Validate selected Excel tables, draft a Word summary, and notify the responsible Teams channel after approval.

Permissions and security

Start with least privilege

Connection access should be limited to the resources and actions needed for the chosen workflow.

✓Apply least privilege at tenant, user, site, file, mailbox, and action level.
✓Separate read, draft, send, share, edit, and delete permissions.
✓Respect sensitivity labels, retention rules, and administrator policies.

Connection notes

Plan for schema, identity, limits, and failure

✓Confirm tenant approval requirements, shared mailbox behavior, time zones, file ownership, and Excel ranges.
✓Handle moved resources, revoked consent, conflicting edits, and throttling as visible errors.
✓Test first with limited mailboxes, calendars, sites, and files.

Human controls

Review before consequential action

Approval gates keep accountable owners involved when a workflow could affect customers, money, permissions, records, or external communication.

✓Require human approval for external sends, invitations, file sharing, deletions, and material spreadsheet edits.
✓Show the final audience, resource, and proposed action before approval.

FAQ

Questions to answer before connecting Microsoft 365

Can an agent search the whole tenant?

Access should be bounded to the accounts and resources required for the configured workflow.

How are external recipients handled?

External email, invitations, and sharing should follow organization policy and may require explicit human review.

Plan a controlled Microsoft 365 workflow.

Discuss the objects, permissions, approvals, and business outcome your implementation needs.